Hi I would like to provide feedback on a recent customer service I received at the Windsor store. After contacting a few Curtain Wonderland stores without any success to purchase a tilt mechanism for an existing blind I have, Glenda from the Windsor store was fantastic and helped me straight away. Glenda also called me back regularly to provide me with updates after she contacted a few a stores to see if she could get the part in. I am so happy with Glenda efforts especially after a failed attempt at the (name withdrawn) store. Please pass on my sincere thanks to Glenda. Regards Karen