We want to help you prolong the life and appearance of your curtains and blinds so we have provided some hints and tips on curtain and blinds maintenance. If you require any further information please contact our service team at Curtain Wonderland.
How to clean Blockout curtains
Curtain Wonderland only delivers within Australia. Prices include GST. Below are the curtain and blinds delivery rates and guidelines.
All postage and handling – $15.00
Free shipping for all orders over $250!
50 kgs and over prices may vary.
Regional delivery price may vary.
At curtain wonderland, we believe the end of a sale is just the beginning of our commitment to you, as a valued customer we want you to be completely satisfied with your purchase.
So in addition to your rights under the Australian consumer law we offer a 14-day exchange/refund policy period for change of mind, all we need from you is to:
For hygiene/ health reason we do not offer refunds on our bedding products, this includes, but is not limited to, quilt covers, coverlets, bedspreads, sheets, quilt inserts, mattress toppers, pillowcases and pillows. Please choose carefully when selecting these products.
We do not offer refund, exchange or repair on goods that were sold as faulty or imperfect
Exchanges outside the 14-day period will be honoured in the form of a credit note which can be used for a period of not exceeding 3 months in any of our curtain wonderland stores.
We will meet all obligations set out by the Australian consumer laws, however, we do not offer a refund or return on goods that have been custom made on your behalf, this may include but is not limited to, change of mind.
We do not provide a refund or repair on goods that have been resized using measurements provided directly by you that are incorrect, if we make goods the wrong size, we will replace goods for you at our cost.
We will meet all obligations set out by the Australian Consumer Laws; these include but are not limited to:
We are proud to offer a 2-year warranty period from the purchase date on our products; this warranty does not include:
Validation of claims may include the store sending your returned goods to head office for assessment.
Window shapes and sizes vary widely, and you must measure each window individually. The safest way to ensure the correct measurement is to remember ‘3 + 3’ – measure each window at three different places, width and length, and measure each window three times. The way you measure for your blinds, and how you install them, depends on the kind of blind you choose. We’re happy to help with your measuring, just talk to one of our consultants for our measuring guidelines.
If you have measured correctly, your new blinds will fit perfectly. If not, please contact us. We understand measuring mistakes do happen and depending on the type of error, you may return the product for either replacement or repair.
All our ready-made curtains are designed to fit most hook-based curtain tracks.
You should receive ready-made products within ten days of us receiving your payment. If your order doesn’t arrive within this time, please contact us.
If you are not 100% happy with your choice of ready-made product, we will gladly exchange or refund your purchase when returned in its original, like-new condition, with proof of purchase, within 14 days after delivery. See our Returns Policy for more details.